Security clearance question

chrismonc87

Lantern Swinger
#1
Hi, I received my log in details for the dva log in and I entered the details as sent to me, when I try to log in it says details not correct. I pasted all the log in details to the right questions.


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Ninja_Stoker

War Hero
Moderator
#3
Hi, I received my log in details for the dva log in and I entered the details as sent to me, when I try to log in it says details not correct. I pasted all the log in details to the right questions.


Posted from the Navy Net mobile app (Android / iOS)
Yep, a common mistake. When you highlight & copy it, it's fairly common to inadvertently insert a space at the beginning, hence the mismatch.

Type it manually & if it works, you owe me a beer.
 

chrismonc87

Lantern Swinger
#5
Hi Stoker,

Thanks for the reply, only time I had spacers was with my first names as it was on the email. I checked it before I logged on.
Ringing my CA tomorrow just checking if I did any thing wrong.

Thanks for your help as usual


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