Protected Characteristics

C

canteenflat

Guest
#1
It seems the SPVA--The War Pensions People --are at odds with The Equality Act (October 1 2010) insofar as "Protected Characteristics" is concerned.
They are offering contact with themselves by telephone only. No postal or email addresses being provided.

Hearing-Impaired enquirers are therefore, effectively, denied contact.
 
#3
Sweetpea,

It has not gone unnoticed that your helpful and angelic nature has prevented you from going beyond a mere "Pardon?" when this OP would normally be entitled to a far richer RR response.


Bless you. :notworthy: :wink:
 
C

canteenflat

Guest
#4
Pardon? ....The full SPVA contact details can be found on their website.

Link: Contact us You are wrong. Where does it give the contact details for War Pensioner Groups other than as phone numbers.
if I'm wrong then please provide me with the postal or email address for -say-The South Western Group

SP.
You are wrong. Find me the postal or email of -say-The South Western Pensioners Group. They only supply a telephone number--in breach of the law.
 

sweetpea

Lantern Swinger
#5
Canteenflap,

Nowhere in your original post do you refer to The South Western Pensioners Group - you only refer to the SPVA.

A polite suggestion: Put more water with it! :drunken:

SP.
 
C

canteenflat

Guest
#6
Canteenflap,

Nowhere in your original post do you refer to The South Western Pensioners Group - you only refer to the SPVA.

A polite suggestion: Put more water with it! :drunken:

SP.
The SPVA publishes the contact details including telephone numbers alone. If you're aware of other contact details for the hearing-impaired -- they would be most welcome.
 

sweetpea

Lantern Swinger
#7
The SPVA publishes the contact details including telephone numbers alone. If you're aware of other contact details for the hearing-impaired -- they would be most welcome.
Here you go ..
Email: [email protected]

Instead of getting yourself into a flap about it on here, why don't you email the SPVA and ask them for the contact details (other than by phone) for the department/area that you require?

SP.
 
#8
From Sweetpea's Link


=====================================================

Veterans Advisory & Pensions
Committees (VA & PC)


Contact Us

Free Veterans Helpline
Contact Via Letter
Contact Via Email

Veterans Welfare Service
Can I Visit Norcross in Person
SPVA Complaints Process
Fraud
Contact the Webmaster

Free Veterans Helpline

Freephone 0800 169 22 77 (UK only)
BT Mobile, Orange, Virgin or 3 mobile, Customers will not be charged for the call by their provider
0800 169 34 58 Textphone facility (UK only)
+44 1253 866043 (Overseas)

Telephone lines are open:
8.15am to 5.15pm Monday to Thursday; and
8.15am to 4.30pm Friday

Contact Via Letter

Please use the following guidelines if you prefer to contact us by letter:

include your
full name
address
postcode
country (if overseas)
daytime telephone number with dialling code
the best time to contact you by telephone during the daytime
the time difference to GMT (if overseas)

for letter contact about
War Disablement Pension or allowance
War Widows or Widowers Pension
Armed Forces Compensation Scheme (AFCS) or
FEPOW

please give your
National Insurance Number or
reference number

Postal address


Service Personnel and Veterans Agency, Norcross, Thornton Cleveleys, Lancashire, FY5 3WP.

Contact Via Email

For email contact please put the theme of your email in the Subject line,
for example:
War Disablement Pension (WDP)
War Widows or Widowers Pension (WWP)
Armed Forces Compensation Scheme (AFCS)
Service Records
Medals
Service Pension
Veterans Lapel Badge

This will help us to answer, or to direct your query to the appropriate area, more quickly.

Email: [email protected]

E-mail policy
Service Personnel and Veterans Agency e-mail facilities are a way of making general enquiries. We regret that we cannot enter into long exchanges with individuals by e-mail as this is not a secure way of sending personal information.

However, if you contact us by e-mail and we cannot reply in the same way, we will reply by other means like the telephone or by post.

========================================================

Canteenflat,

You have not made it clear what advice it is you need from the SPVA (and we don't need to know) but Sweetpea's link included the addresses above.

Instead of you bleating on here, what is preventing you from sending a letter or email, outlining your query and stressing the no-go of further telephone comms due to your hearing difficulty?

(Be careful though, if you come across to them like you have at RR then you might earn their COTW nomination, too.)

Best of Luck

Bob
 

Latest Threads

Top