News story: The Veterans’ Gateway records over 10,000 enquiries as it celebrates its first year in service

MoD_RSS

War Hero
Designed to offer a one stop shop through which veterans can access advice on a vast range of areas, from housing to health concerns, the Veterans’ Gateway has seen over 37,000 click throughs to external sites, with the majority of users requesting advice on finance.

With requests coming from as far afield as Thailand, South Africa and St Maarten in the Caribbean, the service caters to veterans of all ages and backgrounds. 81% of users are under 65 years old, and 56% of web visitors access the site via mobile phones.

Defence Secretary Gavin Williamson said:


We are committed to delivering for our veterans, and the Veterans’ Gateway is making sure those who served our country are getting the support they and their families need.

This £2m project has helped 10,000 ex-service men and women in its first year, making the transition between service and civilian life as smooth as possible.

Every day our troops and veterans inspire our nation and it is right we deliver for them in return for the sacrifices they have made.

Minister for Defence People and Veterans Tobias Ellwood today visited the Veterans’ Gateway service centre near Cardiff in South Wales. He met with veterans who now work as call handlers, using their experiences in the Armed Forces to benefit others, and giving back to the service community.

Minister for Defence People and Veterans Tobias Ellwood said:


The vast majority of veterans go on to live healthy and fulfilling lives, and most find employment within six months of leaving the military. But we need to offer support to those who find the transition more challenging.

I’m proud to see the great work that goes on behind the scenes of the Veterans’ Gateway, and I’ve been inspired by the community spirit of all who dedicate their time and knowledge to supporting those in need.

The 24-hour service is delivered by a Royal British Legion-led consortium with Poppyscotland, Combat Stress, Connect Assist, the Ministry of Defence and SSAFA, the Armed Forces Charity.

Charles Byrne, Director General of The Royal British Legion, on behalf of the Veterans’ Gateway consortium, said:


The number of people contacting the Veterans’ Gateway continues to grow and we are reaching new groups of people including young veterans who need our support in finding the right information, advice and help.

We have also seen increasing numbers of users being able to self-refer and gain better access to the services available to them. The Veterans’ Gateway can become a key resource for veterans and their families seeking support. With over 30 referral partners, it is truly a team of teams.

Continue reading...
 
Thread starter Similar threads Forum Replies Date
MoD_RSS News story: More than a third of the capital’s boroughs attend workshop on housing for Veterans MoD News 0
MoD_RSS News story: Housing workshop for Veterans to be hosted by London VAPC MoD News 0
MoD_RSS News story: D-Day 75: Veterans to be saluted by land, sea and air in June MoD News 0
MoD_RSS News story: New initiative to step up veterans' employment in the automotive sector MoD News 0
MoD_RSS News story: Enhanced package of support for Gurkha veterans MoD News 0
MoD_RSS News story: D-Day 75: Légion d’Honneur presented to D-Day veterans on HMS Belfast MoD News 0
MoD_RSS News story: Defence Secretary extends housing offer to veterans MoD News 0
MoD_RSS News story: New veterans ID cards rolled out to service leavers MoD News 2
MoD_RSS News story: New research on the long-term health of 2 groups of older veterans MoD News 0
MoD_RSS News story: Veterans’ Gateway begins new trial proactive call service to support ex-forces community MoD News 0
MoD_RSS News story: Defence Secretary invites D-Day veterans to 75th anniversary MoD News 0
MoD_RSS News story: Minister praises work of organisations helping veterans into new careers MoD News 0
MoD_RSS News story: Rehabilitated veterans and microplastics clean-up receive military conservation award MoD News 0
MoD_RSS News story: First ever UK-wide veterans strategy launched MoD News 0
MoD_RSS News story: Scotland Secretary welcomes UK-wide Veterans Strategy MoD News 0
MoD_RSS News story: First ever UK-wide veterans strategy launched MoD News 0
MoD_RSS News story: Scotland Secretary welcomes UK-wide Veterans Strategy MoD News 0
MoD_RSS News story: Post Office and MOD agree new partnership on veterans employment MoD News 0
MoD_RSS News story: Ministry of Defence teams up with innovative start-up to train next generation of cyber veterans MoD News 0
MoD_RSS News story: The Veterans Advisory & Pension Committee North East embark upon moves to counter identity theft MoD News 0
MoD_RSS News story: Injured veterans and service personnel take part in excavation at Barrow Clump MoD News 0
MoD_RSS News story: Britain leads first ever European conference on veterans mental health MoD News 0
MoD_RSS News story: D-Day veterans invited to register for 75th Anniversary MoD News 0
MoD_RSS News story: Defence Minister outlines expanded mental health provision for Armed Forces and veterans MoD News 0
MoD_RSS News story: Supporting veterans through membership of the VAPC MoD News 0
MoD_RSS News story: New homes for veterans in time for Christmas MoD News 0
MoD_RSS News story: New stats reveal veterans’ contribution to society, as Ministerial Board steps... MoD News 0
MoD_RSS News story: MOD Veterans UK welcomes Prince Harry to Blackpool in a visit marking 25 years... MoD News 0
MoD_RSS News story: Helping veterans obtain the financial support they are entitled to MoD News 0
MoD_RSS News story: Defence Secretary announces Armed Forces Covenant and Veterans Board MoD News 0
MoD_RSS News story: Veterans encouraged to sign up for career transition events MoD News 0
MoD_RSS News story: Defence Minister thanks charity for helping disabled veterans into employment MoD News 0
MoD_RSS News story: Joint Communique on International Ministerial (5-Eyes) Conference on Veterans'... MoD News 0
MoD_RSS News story: New Gateway will help veterans get support on civvy street MoD News 0
MoD_RSS News story: £22.7 Million awarded to support older veterans MoD News 3
MoD_RSS News story: Veterans’ Gateway MoD News 0
MoD_RSS News story: Veterans UK Customer Satisfaction Survey 2017 MoD News 0
MoD_RSS News story: Defence Minister meets poppy producing veterans going for gold MoD News 0
MoD_RSS News story: MOD choose The Royal British Legion to lead help for veterans MoD News 0
MoD_RSS News story: Change to Veterans UK helpline opening hours MoD News 0
MoD_RSS News story: Veterans and descendants invited to Suez 60th anniversary event MoD News 0
MoD_RSS News story: Better care package for severely injured veterans MoD News 0
MoD_RSS News story: Veterans enjoy supper at Lloyd’s MoD News 0
MoD_RSS News story: Veterans get access to Headley Court MoD News 0
MoD_RSS News story: Korean War veterans revisit country alongside Defence Minister MoD News 1
MoD_RSS News story: Developing mental health services for veterans in England MoD News 0
MoD_RSS News story: Veterans urged to tell NHS England what you think about mental health services MoD News 0
MoD_RSS News story: Fair compensation for veterans with cancer caused by asbestos MoD News 0
MoD_RSS News story: Veterans UK helpline: Christmas opening hours MoD News 0
MoD_RSS News story: Corporates urged to remember veterans MoD News 0
Similar threads


















































Latest Threads

New Posts

Top