My Navy App

The my navy app on defence gateway has never let me on it, always says access denied when I try to open it.
Does anyone know how to fix this or can anyone point me in the right direction?

Thanks
 

redmonkey

War Hero
Book Reviewer
Dunno on that one. I have always had snags with it telling me I have just logged out when I have logged in.

Do you have it saved to your homescreen or are you going through the Defence gateway every time?

Once you are in the defence gateway you should only have to select the MyNavy App from the list.

Can you access other items on the defence gateway?
 

Alfacharlie

War Hero
Dunno on that one. I have always had snags with it telling me I have just logged out when I have logged in.

Do you have it saved to your homescreen or are you going through the Defence gateway every time?

Once you are in the defence gateway you should only have to select the MyNavy App from the list.

Can you access other items on the defence gateway?
I have the same same problem with pornhub.
 
Dunno on that one. I have always had snags with it telling me I have just logged out when I have logged in.

Do you have it saved to your homescreen or are you going through the Defence gateway every time?

Once you are in the defence gateway you should only have to select the MyNavy App from the list.

Can you access other items on the defence gateway?
I go through defence gateway, other things work on it like DLE and accessing pay statements.

Every time I click on the my navy app it thinks about it, sometimes (rarely) loads the homepage for a half a second and then says "access denied, you do not have permission to access this page" or something along those lines.

I can't seem to find anyone to contact to try and fix it.
 

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