Navy Net - Royal Navy Community

Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!

Medical Records are Missing

Jockyfisher

Newbie
Afternoon all,
Currently am applying as an officer I have filled out my initial questionnaire, had the phone medical and was then TMU'd for acne and told to come back in another 6 weeks, however when I went to my GP to get treatment I was informed that my medical records have still not been received from my previous surgery.

I phoned the previous surgery and they told me that my medical record was sent off on the 1st August 2016 to some sort of central processing station run by Capita. It now being 7 months later and I don't have a medical record at my current GP's surgery after they have requested several times, and no one can tell me where it is. I have put all my medical information on the questionnaire but I am well aware that they will need to see my medical records for my knee dislocation - around 2 years ago and childhood asthma - around 13 years ago.

I have filled in an application for access to health records and will send it off when my cheque book arrives - 50 quid!! but could it be possible they've actually lost these records and what does that mean for my (potential) future career ? B****y Capita absolutely useless just want to get on with the process to be honest been long enough already!!

Does anyone have any experience with getting their medical records or not being able to find them and will the navy be able to help in this respect? for instance if the medical officer requests records from my GP and they're unavailable is that the end of the line for me until they get found? or can they request them centrally? I can see starting at BRNC might be an issue with no medical history.

Any help is much appreciated, cheers!!
 
Last edited:

Ninja_Stoker

War Hero
Moderator
I'd be inclined to speak to your practice manager and ask whether they have a digital copy of your medical records. If they do, sorted. If they don't speak to your previous practice manager and ask them what they intend doing with regard your medical records, whether a duplicate set can be made. They may well be in breach of the data protection act if they have irretrievably lost your entire medical records.

The Navy just wants a copy of them, beyond asking, there is little else they can do until a copy turns up unfortunately.
 

Jockyfisher

Newbie
Many thanks @Ninja_Stoker I know you're a busy man, when the navy request the records do you know if they request them from my GP or Capita directly - wondering if the navy perhaps have a little more clout and will get Capita to buck up!!
 

T5igger

Lantern Swinger
My hospital ended up losing my medical notes which included a surgery I had with them. In the end my doctor, orthodontist and surgeon just had to write as much as they could remember and send it to the Navy. It wasn't ideal but it had everything important in there. The doctor I saw was happy with this as well as everything was fully disclosed and was signed off by three medical processionals. I'm unsure if your GP would know everything about you though...

It is a breach of data protection like Ninja said, I ended up going to a meeting with someone senior in the NHS. It didn't really make a difference but at least they were trying to do something... A year and a half later my notes magically appeared? Rumour had it my surgeon was taking notes home and once he retired he returned them all.
 

Ninja_Stoker

War Hero
Moderator
Many thanks @Ninja_Stoker I know you're a busy man, when the navy request the records do you know if they request them from my GP or Capita directly - wondering if the navy perhaps have a little more clout and will get Capita to buck up!!
The Navy use Capita to conduct their medical administration so the irony is, the same company is paying itself to request and provide your medical history. Odd innit?

With regard the navy bringing pressure to bear, I've yet to see the MoD invoke a penalty caveat on any defence contractor, let alone the Navy, so it is beyond highly unlikely unfortunately.
 
Thread starter Similar threads Forum Replies Date
I Medical records? Joining the Royal Navy 29
C Medical records Joining Up - Royal Navy Recruiting 5
E GP Medical records Joining Up - Royal Navy Recruiting 3
M Medical records Joining Up - Royal Navy Recruiting 1
G medical records RFA 6
T RM medical records The Corps 4
G Medical records Joining Up - Royal Navy Recruiting 11
LujonSA Medical records The Afterlife - Resettlement and Jobs 9
C Medical Records Joining Up - Royal Navy Recruiting 18
M medical records Joining Up - Royal Navy Recruiting 12
rikbones Medical records Joining Up - Royal Navy Recruiting 8
D medical records Joining Up - Royal Navy Recruiting 1
N Colour perception in medical Joining Up - Royal Navy Recruiting 8
MoD_RSS Letter to medicines and medical products suppliers: 17 November 2020 MoD News 0
C Capita and medical history Joining Up - Royal Navy Recruiting 2
L Face to Face Medical - Covid Lockdown? Joining the Royal Navy 0
B Re-applying and the medical. Joining Up - Royal Navy Recruiting 1
N royal navy medical appeal alcohol Joining Up - Royal Navy Recruiting 4
R Pre-entry Medical Manchester location? Cancer? Joining Up - Royal Navy Recruiting 3
A Excess Weight - COVID challenges and a failed medical Joining the Royal Navy 0
M Pre-joining medical : where is it? Joining Up - Royal Navy Recruiting 2
MoD_RSS Medical device supplier resolves CMA concerns MoD News 0
T Potential medical discharge Finance & Pensions 29
W Failed Medical- Eczema Joining the Royal Navy 5
M Medical Review Query Joining Up - Royal Navy Recruiting 4
M Medical Confusion Joining the Royal Navy 15
A Medical Eligabillity Joining the Royal Navy 16
S Medical Joining Up - Royal Navy Recruiting 1
MoD_RSS Deputy Chief Medical Officer Professor Jonathan Van-Tam's Op-Ed MoD News 0
C Medical Assistant Role Joining the Royal Navy 5
MoD_RSS Emerging Canadian leaders in the medical field secure UK Government's Chevening Scholarship MoD News 0
MoD_RSS Update from the UK Chief Medical Officers on the COVID-19 alert level MoD News 0
MoD_RSS Chief Scientific Advisor and Chief Medical Officer briefing on coronavirus (COVID-19): 21 September 2020 MoD News 0
B Captia medical Joining the Royal Navy 3
P Medical Appeals waiting time Joining Up - Royal Navy Recruiting 7
R Medical questionnaire, best practice. Joining Up - Royal Navy Recruiting 4
MoD_RSS Government working with midwives, medical experts, and academics to investigate BAME maternal mortality MoD News 0
M Aircraft controller aircrew medical Joining Up - Royal Navy Recruiting 9
P Medical History of Opiate Dependance Joining Up - Royal Navy Recruiting 23
R Medical - Irritation in ears Joining Up - Royal Navy Recruiting 4
MoD_RSS Statement from the UK Chief Medical Officers on schools and childcare reopening MoD News 0
L MH Susceptible -Medical (Suxamethonium) Joining Up - Royal Navy Recruiting 2
K Medical Joining the Royal Navy 4
S Medical appeal Joining the Royal Navy 8
S Royal Fleet auxillary Medical exam Joining Up - Royal Navy Recruiting 0
MoD_RSS Letter to medicines and medical products suppliers: 3 August 2020 MoD News 0
MoD_RSS Statement from the UK Chief Medical Officers on extension of self-isolation period: 30 July 2020 MoD News 0
S Frustrating medical triage Joining the Royal Navy 5
K Passed medical, what is next and how long should I expect before intake? Joining Up - Royal Navy Recruiting 2
MoD_RSS Medical Device “Certificates of Compliance” / “Attestation of Conformity” have no legal standing under MDR MoD News 0
Similar threads


















































Latest Threads

Top