Medical Phone Call

Kevyboy

Newbie
My son recently had his interview to join and has now received an email saying he will receive a call from a nurse. Is this a normal part of the process?
 

Chalk_bosun

Lantern Swinger
It is now, yes. The triage nurse will run through a comprehensive medical questionnaire to establish a medical history. These notes are passed on to the medical officer.

It is nothing to worry about but just make sure he doesn't miss the call! It should take about 20 minutes.
 

photface

Lantern Swinger
Is the phone call just to get a history or can the triage nurses make you TMU?


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Impact

Midshipman
Have you had a phone call? Could you enlighten me? Do they literally just ask you the whole questionnaire?


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My CA told me they'd just ask some questions, and that a very few amount of people pass the Triage first time. Someone else may be able to tell you more, though.
 

SOB94

Lantern Swinger
I passed triage first time, the afco were suprised, apparently i was their first
They basically ask you everything, they go over the medical questionaire, anytime you've been to the hospital/doctors, broken bones or injuries, family illness, if you've ever self harmed, those that i can remember off the top of my head, its used to pre screen recruits, though as impact has said TMU is quite possible.
 

photface

Lantern Swinger
I passed triage first time, the afco were suprised, apparently i was their first
They basically ask you everything, they go over the medical questionaire, anytime you've been to the hospital/doctors, broken bones or injuries, family illness, if you've ever self harmed, those that i can remember off the top of my head, its used to pre screen recruits, though as impact has said TMU is quite possible.

How long did it take from sending away your questionnaire to hearing from them. Just wondering if it does in fact take the 30 days stated on the form?


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SOB94

Lantern Swinger
Mine was less than a week after they recieved my documents (questionaire and eye test), probably a week and a half overall, though it might be different for everyone.
 

Sputnik95

Newbie
With me they went through the questionnaire and double checked it. (The nurse had a photocopy of it, and so did I, it was a bit bizarre)
Be careful, they can be a bit useless, by the time I got to an actual medical (eight weeks after the phonecall) the doctor had none of this information, I had to answer all of the questions again and it led to me being referred for things I had already discussed, and an annoyingly long and frustrating medical process. If anything comes up, I'd still make sure you have all information relevant to go to the medical.
 

Mk94

Midshipman
Today I received my Triage phone call after chasing Capita with a simple phone call on Friday.

Having heard how difficult they can be for some I didn't hold much hope with it. They stated that I would receive a phone call between 1-2pm. It was lucky I was able to leave work at 12:30 as they rang me at 12:50!

The lady on the phone was really helpful and I am struggling to see how they can be so difficult for others. She went through the whole questionnaire and I repeatedly found myself answering 'no' to all of the set questions.

The one thing standing in my way before I could be booked in for a medical was to prove that I was allergic to penicillin; something I never considered I would need proof of as last time I wasn't even queried on it. So I suppose at this point I was made TMU. The nurse told me what the next steps were (letter sent to my gp, estimated a couple of weeks turnover) but also gave me clear instructions of how to speed up the process and get past this:

- go to the doctors surgery and get proof of the allergy to penicillin
- send a scan of the document through to the nurse' email address, head the email with ATTENTION NURSES (apparently this bumps this up to the top of the list)

Within two hours I had gone down to my local doctors and got a headed paper with my allergy history, scanned it into the PC and sent it off back to the nurse.

I just received a phone call to say that I am good to go and she is satisfied to put me forward for a medical.

What I have learnt today is that if you really want to speed the process up and you really want it- take the initiative, ring up Capita yourself and keep bugging them until they give you an outcome! Oh and if you are allergic to something, get some 'proof' ;)

Update 25/4/17

I have received an email this morning with my medical- quick turnover!
 
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