Logistics Coordinator


Lantern Swinger


Transport, Logistics

Job Description
Closing Date: May 17, 2015

To ensure the effective and efficient day-to-day operation within the patient transport service by coordinating the distribution of patient journey’s with care and respect

Role Responsibility:
  • Understand patient mobility, special needs and staff rosters to allocate appropriate resources effectively
  • Manage time efficient routes on a daily basis, making effective use of resources in order to meet patient requirements.
  • Deal with all routine routes in a timely manner so that an appropriate response is provided.
  • Liaise with the management team to identify any potential problems.
  • Treat all callers with respect, courtesy and cordiality, whilst obtaining relevant accurate information quickly
  • Coordinate Ambulance Care Assistants and Emergency Medical Technicians and liaise with customers to ensure an excellent service is offered and delivered
  • To ensure utilisation is managed to the highest levels whilst managing costs to the KPIs set.
  • Continual analysis of data and functions to recommend business best practice
  • Support all administration for holidays, sickness and overtime escalating to HR where required
  • Administration and record keeping is kept to a high standard
  • Responsible to report all vehicles are repaired and roadworthy for hire
  • Promotes a high level of morale, ensuring the team remain customer focussed maintaining integrity at all times
  • Teams are engaged and fully understand the business goals and objectives
  • Ensure the contracted service is delivered on a timely basis to the required standard in line with policies and procedures.
  • Organise and allocate resources to optimise service delivery.
  • Provide support and advice to Ambulance Care Assistants and Emergency Medical Technicians
  • Assist in the planning of the shift rosters, ensuring relevant cover throughout the year
  • Deal with any and all matters which arise as first point of contact
  • Follow all appropriate safety procedures and report any potential hazards or possible misuse of the service to the Control Room Manager/Assistant Control Room Manager.
  • Carry out any other duties relevant to the role as directed by your Control Room Manager and/or Assistant Control Room Manager

For more information on this position and details on how to apply please follow the link….http://www.bfrss.org.uk/home/job-se.../LogisticsCoordinator-Essex.aspx#.VRkbGHl0zcs

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