Salary
£20,000
Location
Essex
Sector
Transport, Logistics
Job Description
Closing Date: May 17, 2015
To ensure the effective and efficient day-to-day operation within the patient transport service by coordinating the distribution of patient journey’s with care and respect
Role Responsibility:
For more information on this position and details on how to apply please follow the link….http://www.bfrss.org.uk/home/job-se.../LogisticsCoordinator-Essex.aspx#.VRkbGHl0zcs
£20,000
Location
Essex
Sector
Transport, Logistics
Job Description
Closing Date: May 17, 2015
To ensure the effective and efficient day-to-day operation within the patient transport service by coordinating the distribution of patient journey’s with care and respect
Role Responsibility:
- Understand patient mobility, special needs and staff rosters to allocate appropriate resources effectively
- Manage time efficient routes on a daily basis, making effective use of resources in order to meet patient requirements.
- Deal with all routine routes in a timely manner so that an appropriate response is provided.
- Liaise with the management team to identify any potential problems.
- Treat all callers with respect, courtesy and cordiality, whilst obtaining relevant accurate information quickly
- Coordinate Ambulance Care Assistants and Emergency Medical Technicians and liaise with customers to ensure an excellent service is offered and delivered
- To ensure utilisation is managed to the highest levels whilst managing costs to the KPIs set.
- Continual analysis of data and functions to recommend business best practice
- Support all administration for holidays, sickness and overtime escalating to HR where required
- Administration and record keeping is kept to a high standard
- Responsible to report all vehicles are repaired and roadworthy for hire
- Promotes a high level of morale, ensuring the team remain customer focussed maintaining integrity at all times
- Teams are engaged and fully understand the business goals and objectives
- Ensure the contracted service is delivered on a timely basis to the required standard in line with policies and procedures.
- Organise and allocate resources to optimise service delivery.
- Provide support and advice to Ambulance Care Assistants and Emergency Medical Technicians
- Assist in the planning of the shift rosters, ensuring relevant cover throughout the year
- Deal with any and all matters which arise as first point of contact
- Follow all appropriate safety procedures and report any potential hazards or possible misuse of the service to the Control Room Manager/Assistant Control Room Manager.
- Carry out any other duties relevant to the role as directed by your Control Room Manager and/or Assistant Control Room Manager
For more information on this position and details on how to apply please follow the link….http://www.bfrss.org.uk/home/job-se.../LogisticsCoordinator-Essex.aspx#.VRkbGHl0zcs