ITIL® Foundation in IT Service Management


Lantern Swinger
This four day course is designed to introduce delegates to ITIL® best practise and is a prerequisite for any further ITIL IT Service Management qualifications. The course introduces delegates to ITIL terminology and processes designed to deliver effective and efficient IT services. The course leads to the formal ITIL Foundation Certificate in IT Service Management examination, which is included in the costs.

For more information about this course and to apply visit the BFRS websie here...

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