GP medical paperwork delays

RationRat

Newbie
Hi, I have reached the medical stage of my application and am currently waiting on my GP to send the paperwork requested back to Capita Defence. Before starting my Royal Navy application I recently (about 2 months ago) switched from my university GP to my local home GP. When I called my home GP to ask if they had sent the relevant paperwork back to Capita I was told they could not do so without first receiving my paperwork (they called it a "Lloyd George") from the university GP. I contacted the University GP and was told they had sent off my Lloyd George a month ago but it could take up to 8 months for it to reach my home GP. They did tell me however that my home GP could make an urgent medical record request for the Lloyd George to get the relevant paperwork within a couple of weeks. Upon calling my home GP I was told they had never heard of this nor done it before and was pretty much brushed off. I plan on calling them regularly to chase this matter up. I was wondering if anyone else had been through similar issues and/or had any advice. I would be greatful for any replies.
 

Chris P

Lantern Swinger
Why don't you ask for an appointment with your 'home' GP, sounds like front desk interference 'protecting' the boss - never a good thing!!
 

Scran_Bag

War Hero
The Lloyd George system refers to the now mostly obsolete handwritten method of recording a patients medical history.
Records were stored in a cardboard envelope with personal details on the front and kept alphabetically in secure (ish) filing cabinets.
It appears yours have gone adrift.
 

RationRat

Newbie
The Lloyd George system refers to the now mostly obsolete handwritten method of recording a patients medical history.
Records were stored in a cardboard envelope with personal details on the front and kept alphabetically in secure (ish) filing cabinets.
It appears yours have gone adrift.
Thanks for the reply. Seems crazy that it can take up to 8 months for it to be found and moved to the right place, thought it would all be online these days.
 

marj96

Newbie
Same thing happened to me :rolleyes:.

Medical records are now stored on an nhs database so they can be accessed intra service if needed. Although there is still a paper copy of some form.

Go to your surgery and request a copy of your records. They will be able to give them to you so you can forward to Capita yourself. I did this and they accepted the copy that I had sent.

I learnt the hard way after around 6 months of pestering the reception staff who were near enough useless for the whole process.

Some surgeries even have a system in place where you can access them from home as well as making appointments, managing prescriptions etc where you could print them from.
 

RationRat

Newbie
Same thing happened to me :rolleyes:.

Medical records are now stored on an nhs database so they can be accessed intra service if needed. Although there is still a paper copy of some form.

Go to your surgery and request a copy of your records. They will be able to give them to you so you can forward to Capita yourself. I did this and they accepted the copy that I had sent.

I learnt the hard way after around 6 months of pestering the reception staff who were near enough useless for the whole process.

Some surgeries even have a system in place where you can access them from home as well as making appointments, managing prescriptions etc where you could print them from.
Thank you for the suggestion! I'll give Capita a call to see if they will accept my medical records. Thanks for the reply.
 

Supportive Dad

Midshipman
A few days ago the AFCO asked my son to send in his medical questionnaire. He had 3 surgical procedures when he was small and so he asked our surgery if they could give him the dates. They told him today it would take up to 30 working days to provide this info. I really cannot understand the difficulty. Anyway, we will just put in our best guesses for the dates on the form and submit it ASAP. If any issues arise I dread to think how long the surgery will take to respond.
 
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