F2F medical failed due to hearing - re-test in a month

mick1199

Lantern Swinger
I understand that there are some other threads regarding similar situations but none of them seemed final or up to date so I’d appreciate any advice.

So I had my face to face medical a little while ago and safe to say it didn’t go as smoothly as I’d hoped. First off there were a few issues including lack of documentation to support some surgery which I had quite a few years back, despite having sent it off to Capita who then forward it to their doctor who saw fit to pass me, so why that hasn’t been forward to the doctor who carried out my test is beyond me. There was then the issue of ‘slight’ hyper mobility in arms which again has never been an issue with me, she said that’s it’s more than likely not an issue but nevertheless has me worried as - in the examiners words, they get a little ‘excited’ when someone has even slight hyper mobility.

The main issue was that my right ear shows as working a lot better than my left and so I failed the hearing test. They’ve made an appointment for me to attend a second test in a months time and advised I see my GP in the meantime. I Should add that the examiner didn’t look in my ears at all. Naturally I’ve made an appointment to see my GP but obviously given the current situation the wait times to actually see mine is more than likely to be over a month. My AFCO has advised to simply be proactive and that a lot of people fail their medical the 1st time.

The gear they used to carry out the hearing test at the medical was abysmal and all I could hear was clattering upstairs and downstairs and the examiner tapping on a keyboard. I’ve carried out online hearing tests which showed my ears to perfectly fine and I’m tempted to simply go private in order to speed things up, whether that means getting a test done privately or some sort of ear wax removal. I’m convinced it’s more than likely just a build up of wax since I’ve always had waxy ears, but never to the extent it has seriously affected my hearing.

What I’d appreciate is any advice on someone who has been in a similar situation, or what is the best course of action? Naturally this whole situation has me incredibly agitated and deflated as my start date of late May is drawing newer and the possibility of being declared PMU now seems very real. Examiner stated that if I was fail the second hearing test in a month then it’s effectively game over. Similarly, has anyone successfully appealed after being failed due to hearing, and if so what was the process? Cheers!

TL;DR Failed F2F medical due to hearing. Re-test in a month, advice on best course of action to take?
 

janner

MIA
Book Reviewer
If you can get your GP to refer you to your local hospital Audio department, even try ringing them direct and explain your circumstances, you may get lucky and reach someone helpful, my GP doesn't bother seeing me for Visual or Audio problems just refers me to the relevant department. Good luck.
 

crash_evans

War Hero
I have my hearing checked every six months.. the beeps are 7 seconds apart. Not sure that helps now though..


Sent from my iPhone using Tapatalk
 

mick1199

Lantern Swinger
Managed to book a private consultation so hoping that he can either give me the all clear, or at the very least sort out whatever the issue is. Was quoted 9 month wait for getting referred if I have a telephone appointment with my GP
 

mick1199

Lantern Swinger
I have my hearing checked every six months.. the beeps are 7 seconds apart. Not sure that helps now though..


Sent from my iPhone using Tapatalk
I sat for about 5 minutes hearing nothing then thought, ‘Do I just mash the button?’. Got me questioning whether I might actually be completely deaf. Joining as an engineer, surely being deaf is a foregone conclusion.
 

mick1199

Lantern Swinger
Update: Just dropping this in here since you never know when someone else with the same problem comes along and wants to know of similar situations.

Went to see a (private) ENT (ear, nose, throat) consultant due the NHS GPs being overwhelmed. In all likelihood it would mean waiting weeks for a proper referral only to be told they can’t do anything for months and months due to the pandemic, so I’ve been forced to bite the bullet and cough up the coin. Ears were full of wax so they got throughly cleaned and he performed another hearing test in a proper booth and quiet surroundings. Results came back more or less fine except for one frequency on my left ear which I’m hoping won’t be an issue if I have to go back to Capita and do the second test. The consultant seemed confident my ears were fine and that one dodgy frequency could well be caused by the ear wax removal equipment, rather than permanent damage. Don’t have the results in front of me to compare to the RNs own standards so still stressing a little, although I’m far more confident my ears will be good to go for the second hearing test next month with Capita. Trying to assess whether I do in fact need that second test, or whether I can send off details of consultant’s test to Capita to clear things up and save me the journey.
 

shadow99

Newbie
@mick1199 Hi, i’m having the same problem with one of my ears, more than likely full of wax as i’ve had that problem before. I’m still waiting to find out about my triage call but could I ask where you went to get the problem sorted?, maybe a PM
 

mick1199

Lantern Swinger
@mick1199 Hi, i’m having the same problem with one of my ears, more than likely full of wax as i’ve had that problem before. I’m still waiting to find out about my triage call but could I ask where you went to get the problem sorted?, maybe a PM
I had to go private to get it done. The GP route meant waiting a week or so for a telephone consultation, then getting referred for a face to face appointment which could have been even longer and then there wasn’t a guarantee I’d get referred to a proper specialist, or even manage to have the procedure done. With the pandemic I was pretty much told that ear wax removal wasn’t happening on the NHS, which is understandable, if not incredibly irritating.

Inquired at a local private clinic, got a reply the same day and an appointment at the weekend. At the consultation they sorted pretty much everything, including the wax removal and did a hearing test. It cost me a fortune but it was either that, or there was no way I was going to have it done before the re-test so I’d more than likely have been made PMU and have missed my start date.

I haven’t had the second test yet but I’ll leave another update about the outcome when I do. Good luck getting it sorted pal!
 

italian101

Midshipman
Depends what the doctor is like. I failed my hearing test and the doctor just did another one their and then which I passed. Don't know if this is because the score was extremely close to the passing score or if it was because I was hesitant at the start to press the button because as with you I could hear a lot going on both in the building and on the street outside. Better luck next time tho bud!
 

mick1199

Lantern Swinger
Update 2: Yet another follow up to my situation. AFCO confirmed that I would indeed have to attend a second limited medical where they’d perform another hearing test. Also, as it turns out it was in fact my GP incorrectly supplying information to Capita that had been the issue. I had two surgeries on my neck several years apart, quite a while ago and the initial letter my GP had sent only mentioned me being clear of the first. Somehow, that slipped through the cracks at Capita and whatever clown passed me fit initially let that go unnoticed, until my in person medical. There, the doctor noticed it was inaccurate. Luckily, I was able to get my GP to fill out a second letter, properly this time and free of charge, and got a copy for myself.

Anyhow, a month went by and I’d still heard nothing from Capita about a second appointment so I rang them instead. I attempted to send an email but as per with Capita’s appalling response times they still haven’t replied and more than likely never will. There are emails I sent them 6 months ago which they still haven’t replied to. Regardless, after being put on hold for several hours, over the course of several days, I finally managed to get through to them. This phone call actually presented more problems than I already had. The only outcome was that they booked yet another paper review in for me after receiving the second, accurate letter from my GP. Long story short I was made TMU again (despite already being TMU) and Capita requested letters from the ENT specialist regarding my surgery from several years ago.

Long story short I sourced these letters and rang Capita back a few days after, played hell with them and they put in a priority request to book my second medical as soon as possible. I also made copies of these same letters, emailing a copy to Capita and sending a third copy in the post to cover all bases. On the day of my second medical, which was booked about a week or so after, I brought along all these letters, including the additional information from my GP. I passed the hearing test, thank god. Apparently I was borderline last time and this time, it seemed after having ear wax removed, I was able to pass. I won’t ever make a pilot or a sonar operator but that doesn’t matter since I’ve applied as an engineer.

Furthermore, the doctor told me that I would need to make sure these letters reached Capita so they had proof of my discharge following the surgery. In a nutshell I was assured everything would more than likely be completely fine, but that because my surgery was quite rare there wasn’t much guidance as to what Capita should do. Therefore they would more than likely have to refer it to their bosses in order to get the green flag. Overall, it seems I should (eventually) be passed fit after a total nightmare of an application, jumping through hoops and chasing paperwork every step of the way. My start date is within 2 months so fingers crossed all should be sorted by then. Still not entirely certain as to when or if I’ll be passed fit but nevertheless I’ve obtained all information I possibly can for Capita so it’s not just a case of getting prepared and counting the days until I leave for training.
 
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