Discussion in 'Current Affairs' started by tufty, Nov 16, 2007.

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  1. As long as nobody minds the RNR commenting :thumright:

    I'm an IT contractor in the real world and have just finished a contract with ATLAS as a service delivery manager, and I also installed a lot of DII/C in Iraq a couple of years ago for Telic.

    It is that bad. Targets aren't being met. The organisation is a mess. EDS and Fujitsu run the top level of ATLAS with other companies occupying lower levels in the organisational triangle. The problem is that there is a lack of communication which means that some systems come across when a network is decommissioned (as a site is DII'd), but some don't. I know of one Army medical system that couldn't afford the £30k for DII to test and integrate it, so now they have to manually copy out all of their records in the next twelve months and then manually enter them into the DII-approved medical system. No support from ATLAS/DII on this one either as the money isn't available to data dump/import from one system to another.

    Some sites are being upgraded for the Army, but without those who run the existing Army systems knowing until they walk onto the site to check something only to be told that their kit is now gone and DII is here. Personnel don't know if they're being kept on once a site has been DII'd and even the system/network administrators have no idea who to talk to if someone asks if a particular (and needed) piece of software will be taken across.

    Then you have the helpdesks. You phone a helpdesk to make a query, but you don't know your reference number and the original call has been logged incorrectly - so they log a new call to find the old one. Then you get a call back about the old call which is then closed as it will be addressed in a later update - and tough sh!t in the meantime. They call you about the new call to find the old call a week later and make it clear that you've wasted their valuable time because you forgot the initial reference which is now closed.

    So you have ATLAS, a group of companies who don't talk to each other, rolling out a network that is over-budget, behind in the timescale, doesn't work, doesn't have half the systems required and will provide no support for transferring the data from the old systems to their approved ones without first having large amounts of money from someones department transferred to them. They're being paid by the MoD, and they're asking for money from the individual services and individual departments. They're making a fortune to create, build and support a network, and yet they're scamming even more money from the services on top of this.

    Anyone got any comments? Yeah, I do..
  2. Im not surprised to be honest...does DCSA, or whatever its called now not have a role in this or have all the staff been privatised so they dont give a shit anymore?
  3. wave_dodger

    wave_dodger War Hero Book Reviewer

    Partially, the lead for the roll out of DII is led by its customer 1 (DEC CCII), DII IPT (as the in service delivery lead) and DGISS (as the overall owner of the IPT).

    Of course they all have a role but the vast majority of the work has been contracted out to the delivery partner, Atlas. DGISS is restructuring, by 2010 it will have shed almost half of its uniformed and civil servant staff. The IPTs will also alter, no longer being "integrated" or having a full encapsulated structure they will act as project teams drawing off common services from a Joint Project/programme office.

    DII/F is a glimpse of the future, capability decided by a military/civilian mix and predominately delivered by a civilian organisation with the thinnest vinnear of Military Service Providers.

    How do Atlas, and its many competitors operate? Slick sales machines, enthusuastic and over optomistic design and technical architects all mated to a third rate delivery process - staffed to the bare minimum by the cheapest floor walkers they can afford.

    They are making a total pigs ear of delivery to static, well scoped, fixed UK sites. They have yet to take their travelling circus to the UK overseas establishments which all have their own unique properties and then there is the best yet - the battlespace, the land, air and maritime environments. Just when the military are getting a grip of operating in hat is the most complex and dynamic environment we're going to hand it over to Atlas and when they get it wrong - who will be left to bail us out?

    A component of the DII puzzle thats not often reported upon but which is critical to delivery of the whole architecture is the Interoperability Gateway - now almost a year late, its set to be announced soon that they have potentially a further two years to go before delivery.

    Fine, in many ways a fully managed service will make lots of sense - but where is the quantative difference and improvement over DII/C - and more importantly for £5Bn - where is the uplift in Operational Capability?

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