Have you taken your eyetest and returned the optician report together with your completed medical questionnaire? If so, you should have your traige call within a couple of weeks.Hi, new to this, thought I’d make one when I saw this thread, to tell you about my experience.
Had my interview at the end of October, passed that and was told I’d hear about my security check within 2 weeks, but didn’t so I rang my AFCO and was told about the system was down after multiple times calling in and getting the same answer, I still haven’t had an email about the security check or my fitness test
Again this is a server error and seems to be connected to the extremely slow server speed due to the number of users. This week is particularly handy as there are about 1500 fewer people using the system due to leave.I have had the exact same message for over a month now... Contacted the helpline 3 times and been to my afco. I was told the application must be submitted online.
At present the AFCOs are closed until Tuesday. He can email the AFCO stating full name and date of birth, giving full details of the dates and number of times he has tried to complete the online application, the error message received and requesting the application details are forwarded as a "known fault" for further investigation by Capita. At this point in time, short of calling 03456 07 55 55 to see if they can manually create an application, there isn't a great deal that can be achieved.Morning, I’m also new to this website.
My son who has only just turned 16 put in his request to join the Royal Navy on 27/11/17. He received an e-mail straight back advising that there is problems with the IT and that a link to complete his application would be sent out to him by e-mail. This was received on the 14/12/17 so he attempted that weekend to submit his application. Once completing the registration page and clicking submit he got the following error message:-
‘Sorry we cannot process your request at this time. Please try again later’.
We phone the Navy Helpline who advised to keep trying but if no success to phone back on a weekday when IT will be available. After numerous attempts to register and getting the same error message my son phoned the Helpline again on 21/12/17 who was advised that it would be referred to IT and they would e-mail him.
We have attempted again this morning to register but still get the same error message. I
know with the Christmas period there will be a delay with IT getting in contact but my question is how long should he wait or should he contact his AFCO office to ask to complete his application manually?
Again, the only advice I can offer is that already stated above and to perhaps attempt submitting the application early morning or late evening, when the servers are light loaded.I've had the same problem as others - the Error 500 message or 'Submit failed - timed out' when trying to submit my online application form.
I called the hotline on 14/12 and 20/12, and they told me they'd passed my details on to their IT technicians and that they would be in touch with me. Apparently, lots of other applicants had reported the same issue. I called my local AFCO on 20/12 asking if there was a way to submit the application manually, but they told me no, that I'd have to carry on with the online route.
So, at the moment, I'm just waiting for the IT team to contact me and occasionally logging on and trying to submit my form as I can't really see what else I can do at this stage.
Best bet is to email your AFCO your specific details, as listed above, requesting your application is forwarded for formal investigation. Hopefully, if enough individuals submit a similar request, they'll address the issue as a priority.Yes done all the required tests up to this point, just get the same response each time I ring
We do until mid February...after which, the old recruiting system, our only reliable online "read only"data source gets switched off.My online portal account isn’t up to date. It says I’m still due to have the interview, fitness test etc but I’ve passed these already. I first applied in March and registered on the online portal about a month ago. My careers advisor says there’s nothing to worry about as they know what stage I’m actually at with my application
An applicant who is PMU is rejected until such time as they are no longer PMU - the application isn't re-activated pending an appeal or review.Should someone with an active application with the afco, but who is currently pmu, but has passed recruitment tests etc, have a link to this new system, to ensure that details of application are ' migrated' over. And if so, should they apply on line for a password into the new system, or through the afco?