Contract Manager - Diss

Discussion in 'The Afterlife - Resettlement and Jobs' started by BFRS, Jul 6, 2015.

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  1. An excellent opportunity has arisen for an experienced Contract Manager to join Wincanton working on our prestigious B&Q Kitchens Bedrooms and Bathrooms Home Delivery Contract, based in Diss.

    The Purpose of the Job Role:
    • Provide effective management ensuring achievement of service level KPI’s and budgetary constraints.
    • Embed a culture of customer technicians delivering a white glove delivery experience across the site
    • Drive the “Delivering Excellence Programme” at Diss and support across the KBB network.
    • Drive development and continuous improvement of all aspects of performance & customer service.
    • Drive change to enhance the service and challenge existing processes
    • Drive quality of customer care and service, challenging the team to improve and sharing best practice.
    • Drive motivation and productivity in reporting colleagues through innovative, people focused solutions.
    • Develop colleagues through delegation and coaching ensuring a flow of talent throughout the Operation. Identify high performers and create plans for succession.

    For more information on this position and details on how to apply please follow the link..

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