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Capita lost my medical notes!

mazc3p0

Midshipman
I had my medical on April 13th and gave documents to my GP to fill in and return to Capita. I contacted my AFCO to see when I need to go back for follow up medical and they told me Capita haven't received my notes even though my surgery promises they were definatly sent on May 9th. If Capita have lost my notes I could be waiting another 5 weeks to get another medical. Might just book appointment with my GP to get notes myself even if I have to pay.
 

Ninja_Stoker

War Hero
Moderator
I had my medical on April 13th and gave documents to my GP to fill in and return to Capita. I contacted my AFCO to see when I need to go back for follow up medical and they told me Capita haven't received my notes even though my surgery promises they were definatly sent on May 9th. If Capita have lost my notes I could be waiting another 5 weeks to get another medical. Might just book appointment with my GP to get notes myself even if I have to pay.
It usually takes a couple of weeks for the contracted company to process the medical notes upon receipt before a follow-up medical or paper review is booked. You maybe jumping the gun a little.

Double check your GP surgery has not just submitted an invoice for payment - very often they will claim they have replied inasmuch as they have submitted a bill for payment in advance (PIA) of providing the information.
 
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