Hello guys Just a quick one, my Step Brother is in Afgan right now (He's a Marine), he has got a Barclays Credit Card, his direct debit was stopped (for some unknown reason) which means the minimum monthly amount won't be paid. As he's out there, he can't really pick up the phone and call Barclays and arrange to set up the direct debit again, or pay his minimum amount by phone etc. Hes out there for 7 months. Basically the long and the short of it is that he cannot arrange this sort of stuff out there. So they keep ringing the house, and my Father keeps speaking to them, and said that he is willing to sort it out and pay whatever money needs to be paid etc but they refuse to speak to him or his Mother (Data Protection Act). So the situation is, that he has a credit card he needs to pay (and will need to pay every month for the next 7 months whilst hes deployed) and is unable to do so because of the nature of his deployment. His Mother has said to Barclays she will pay etc but they refuse to speak to anyone but him. How do we sort this out?