Advice please

Stans lass was badly injured in an accident at RAF Wittering a couple of years ago almost lost her arm and could easily have been killed.
After much prompting from me she eventually decided to sue the pusser. There was a ships investigation which neither us (parents, she had just turned 18) or her were ever given an explaination as to what the outcome was and its recommendations (there had been 3 previous accidents of a similar nature within the previous 2 years).
MOD has only recently acknowledged the claim just within the guidline timescale but has not responded further and is now in breach of the terms laid down in law for compensation claims.
What happens next her solicitors allowed MOD a period of time beyond the deadline but still no response - what next??

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