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About to become unemployed


War Hero
Currently working as a contractor at Blandford and found out last week that my contract is not going to be renewed due to the clampdown on recruiting within MOD/Civil Service. Contract runs out on 16th July, so if anyone knows of any vacancies for an IT Trainer/Communications trainer, please PM me.

I can also send my CV to anyone who may be able to assist.

Thanks all.


Lantern Swinger
We've just had a Tech Trainer leave from where I work. I'm not sure if he's going to be replaced, but I'll let you know if the job comes up. It'll be based in London if that suits.


War Hero
NotmeChief said:
Oh shit - that must be worse than the mrs leaving.

I hope you get fixed up soon.

It is mate, having been in that situation many years ago. Lets hope something turns up soon and its not for lack of trying on my part as I must have applied for plenty of jobs, uploaded my CV etc.

@Toucan - tks mate and I can get to London easily enough should a post become available.


Lantern Swinger
Brigham, I'll have a rummage around at work, see what's available and get in touch with some ex-project members at my last mob to see if they are on the look.

Also, have you tried As with all these things its hit and miss, but if it may work what's to lose?


War Hero
Err, there's a job going down here in Jersey: Linky

Not too sure if you have had to have been resident here for five years first or not though. Worth a shout. I'd go for it but can't teach a thirsty man how to drink a pint me :-(


Lantern Swinger
Hi M8T,

Had a quick rummage round while looking for myself and found this one;


Location: Blandford Forum , Dorset
Salary:£200 per dayDate posted:07/06/2010 15:51
Job type:Contract
Company:LA International
Contact:Caroline Faulkner
Ref:CWJobs/LACF/DSATJob ID:47635466
*** Trainer - MoD - Dorset ***

An excellent opportunity has arisen with my MoD client for a Trainer to start work on a 12 month contract based in Blandford.

We need people with core skills in Computer Based Training (CBT), Systems Approach to Training (SAT/Defence SAT (DSAT), e-learning development and use of OUTSTART.

Anyone with JC2SP operational knowledge, or elements of JC2SP operational knowledge (ie OVERTASK, ICC, JDOCS or JCHAT) would be of great interest.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to 10 weeks. LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non clearance vacancies. Award Winning LA International Computer Consultants Ltd ( Recruiter Awards For Excellence - Best IT , Best Public Sector & Gold Awards)

If you go on Linkedin, look me up and I will add you as a contact. That may lead some of the recruiters I use to wander over your page.


War Hero
I have applied for that one already and would you believe that LA are the company I sub contract from? Also, Caroline Faulkner is MY consultant and she told me that she cannot guarantee me the job. You could not make it up Steve, I tell ya!

Tried to add you on Linkedin mate, but cannot seem to find you. It may be easier if you add me 'Brigham' :lol:


War Hero
My lot have a few vacancies first one don't know if it's what you are looking for or not? All these are currently internal (Outsiders can apply if they know someone in the company) so you might have to put my name on the form as a recommendation.

Permanent Position
Job Ref: 1450
Location: Prospect West, Bumpers Farm, Chippenham
Salary Grade: D
Security Clearance: Airwave, NPPV, SC
On Call: Yes
Driving Licence: Yes
Hours: 37.00
Working Patterns: Standard working week Monday - Friday 9am - 5pm. There is also a requirement to be part of the On Call 24/7 rota.

This job is positioned within the Public Safety area of the business which typically provides products and services related to our communications solutions.

Job Purpose and Context

Based within the Public Safety Business Unit, in the Radio Network Services Department, the Mobile Application Support Team is the first and second line support team for the PSG, Soft-SMT and Mobile Application Data systems used by the emergency services and other local council customers. This team looks after all of the first and second line faults and the ownership of third line support problems, supporting the Mobile Applications Development team and performing regular software and hardware updates/upgrades to customers equipment at a national level, including new functionality and systems.

Outline of Routine Tasks/Duties/Responsibilities

To deal with Incidents or Problems that have been passed to MAS Team

The individual will be responsible for developing and managing documentation and procedures to ensure records are maintained and demonstrate their added value to incident resolution

To provide technical support to external customer engineering and support staff

To perform new system installations or upgrades at customer sites

To support and maintain the MAS test systems

The job includes a requirement to join the on-call rotas responsible for supporting 24/7 contracts. Basic product training will be provided before the candidate is expected to work alone.

Core Competencies:

Communication and Teamwork
Build and maintain productive network of relationships across SunGard Public Sector.
Be an ambassador for the Company.
Actively contribute to the personal development and performance within your team.
Demonstrate strong written and verbal communication skills consistently.
Demonstrate the ability to use a number of communication styles.
Gives credit and acknowledge contributions of individuals to team effectiveness.
Demonstrate team working skills to achieve Company objectives.

Customer Focus
Have strong customer relationships, offering additional support and advice where possible.
Interact across the business when required and achieve results through others.
Exceed expectations of your customers.
Focus others on the requirements of your customers and involve others where necessary.

Judgement and Decision Making
Swiftly act where decisions are required whilst ensuring you have all relevant information.
Use sound judgement and advice from others when making decisions
Take responsibility for the decisions that you make and successful outputs.
Learn from successes and failures to produce effective solutions to problems.
Offer timely guidance and alternatives.
Proactively shares learning with colleagues.

Delivery and Ownership
Take ownership for business objectives and delegate where appropriate
Deliver against objectives and highlight any delays or issues in a responsible manner
Make sure obstacles / barriers are overcome and that you solve problems that prevent you achieving your goals.

Enthusiasm and Drive
Understand and support others in delivery of objectives.
Work across the business to get things done in a proactive and professional manner.
Be a champion for best practice / product improvements / service delivery / technological advancement / customer focus or quality.

Essential Skills:

.Net, ASP.NET, Firewalls, LDAP, SecurID, SNMP, SQL, SQL Server
Windows Server 2003/2008

Desirable Skills:

C#, Cisco, Ghost, GPRS, ITIL, LAN, OOD

Academic/Vocational Qualifications:

Degree Educated or Equivalent

For any additional information, please contact The SunGard Public Sector Recruitment Team on 0161 929 4343.


War Hero
Second one

Permanent Position
Job Ref: 1526
Location: Methuen Park, Chippenham
Salary Grade: E
Security Clearance: Access to Police Sites, Met Police, NPPV, Remote Access Required, SC
On Call: Yes
Driving Licence: Yes
Hours: 37.50
Working Patterns: Normal working hours although allocated tasks may dictate working outside of hours and/or secondment to off site contracts where appropriate.

Job Purpose and Context

SPS are looking for a permanent System Support engineer who can technically contribute to the full range of skills involved in third line support to critical Police systems.
This role is to work in our Systems Management team to install, support, maintain and develop all the appropriate SPS Infrastructure components at Customer sites as Resilience & Contingency become fundamental to standard offerings. Experience to date demonstrates a requirement for a detailed understanding of such Technology for comprehensive design and fault diagnosis.
The role requires someone with experience in a busy support area and has a strong knowledge of Citrix & Windows plus other associated technologies & accompanying disciplines.
The individual will be required to work within a dedicated Specialist support team to handle both reactive work caused by problems of varying degrees of criticality and the proactive work required to enhance SPS ability to achieve SLA’s within cost delimiters.

Due to the nature of SPS Customers, planned activities and upgrades are normally implemented outside of normal hours. As the systems are operational 24 hours a day, there is also a requirement for out of hour’s support on a rota-based system.
Ability to offer expertise in Operational, Customer and Project related initiatives and provide Quality Assurance during ongoing activities.
The individual will be responsible for developing and managing documentation and procedures to ensure records are maintained and demonstrate their added value to fault resolution and configuration enhancements.

Outline of Routine Tasks/Duties/Responsibilities

Resolving reported faults escalated via Front Line support teams within tight SLA’s
Maintaining a Call Management System with progress on all reported faults
Planning and implementing Firmware & Patching programs across a wide range of Customers & manufacturers equipment
Performance and Capacity monitoring of Infrastructure components
Maintaining Hardware & Software platforms at optimum performance
Implementation and maintenance of any proprietary tools and/or security requirements
Liaising with Customers and internal Support groups during fault investigations to expedite a speedy resolution demonstrating a high degree of professionalism at all times
Attending Customer sites to carry out tasks ranging from routine to high risk/impact subject to the appropriate skills/training
Liaising with Third Party suppliers according to procedures and contractual requirements
Provide advice and consultancy within the area of Citrix/Windows & associated technologies, acting as the ‘expert’ & representative of the Systems team.
Provide technical reports and proposals as required by Management and Customers within stated deadlines
Developing remote diagnostic and contingency procedures
Carrying out audits of kit at base and/or Customer sites
Maintain clear and precise documentation on Customer Infrastructures and configuration diagrams to assist accurate diagnosis and reporting
Participate in a 24 x 365(6) days on call rota

Other Information

Keep up-to-date with all the latest developments in hardware and software and propose/apply such Technology where support benefits can be gained
Be conversant with the SPS Applications and Infrastructures as well as ITIL methodologies.
Essential Skills:
Microsoft MCSE/MCP 2003 Certification
Citrix CCEA/CCA PS4 Certification
Altiris Deployment Server experience
LAN configuration/management including TCP/IP, NLB, DNS, DHCP
HP/Dell Hardware & Management Tools
Virtualisation Technologies (VMware, XenServer)
Server Patching Solutions (WSUS)

Must be able to demonstrate a level of experience in :
Citrix/Windows system set up and administration
Customer Service skills applied to difficult Users
On call responsibilities within a pressurised support environment
Solo site attendance for problem resolution and/or consultancy
Planning and implementation of a scheduled program of patching & firmware/software upgrades
Involvement in the design and implementation of Infrastructure solutions plus system performance tuning
Working knowledge of Unix environments and Network technologies
Report writing and their contribution to actual solutions/enhancements

Desirable Skills:
SQL Server
BizTalk Server
ITIL Foundation certification
Project experience
Sophos, Trend & other Anti Virus software
MicroSoft SCOM
Blackberry Environmental Support
Voice IP Technology
Other Information:
Good understanding of ITIL and/or Support processes required.
Full clean driving licence.
Security vetting will be a pre-requisite.
Training will be given where appropriate to responsibilities and skills levels.

Core Competencies:

Communication and Teamwork
The role requires someone able to fully understand and effectively communicate potentially complex technical ideas and concepts to both colleagues and customers.
Able to work in close liaison with other support and maintenance teams as well as Customers.
Management of Third Party suppliers to ensure services are provided to meet Customer SLA’s and expectations.
Team player, able to work on their own and with others.
Able to liaise effectively with customers via phone or directly on site.

Customer Focus
The ability to effectively communicate with internal departments as well as demanding users is essential to maintain Customer satisfaction.
Ability to interpret issues and apply creativity through own initiative to ensure either temporary or permanent solutions meets the Customers requirements.
Ability to effectively deal with difficult Customers in a professional and diplomatic manner.

Judgement and Decision Making
Ability to use technology and creativity to resolve faults or propose cost effective enhancements.
Practical and methodical approach to problem solving and fault finding.
Ability to analyse issues and identify appropriate solutions which are compatible with existing environments and SLA contractual obligations.

Delivery and Ownership
Ability to meet deadlines and cope with pressure with minimal support in both reactive and proactive scenarios.
Ability to deliver results with minimal guidance and supervision in tasks allocated to suite their skill levels.
Desire to take ownership of issues and be prepared to see them through to resolution with minimum disruption to the customer.
Must be able to formally plan work of varying degrees of difficulty so that the results are achieved to schedule and budget.

Enthusiasm and Drive
These critical systems are the lifeline to our Customers systems and therefore the ideal candidate must demonstrate a high degree of flexibility and be able to work in a pressured environment showing initiative and precision at all times.
Positive, flexible attitude and ability to adapt to frequently changing priorities.
Ability to drive fault resolutions to speedy conclusions with minimal supervision whilst maintaining high personal standards of work.
Ability and willingness to learn either by formal tuition or own initiatives.
Ability to teach and influence junior members and steer best practice within the team.


War Hero

Permanent Position
Job Ref: 1502
Location: Prospect West, Bumpers Farm, Chippenham
Salary Grade: H(m)
Security Clearance: n/a
On Call: No
Driving Licence: Yes
Hours: 37.00
Working Patterns: Standard SPS office hours, 09.00 - 17.00hrs Mon - Fri

This job is positioned within the Public Safety area of the business which typically provides products and services related to our communications solutions.

Job Purpose and Context
Within the Public Safety Business Unit we have a requirement for a Support Manager who will have overall responsibility for delivery of the full range of "second line" support services, for ICCS, for C&C, for Mobile Solutions, for Tetra Terminals and for mobile data equipment and systems. This individual will lead a small management team who's main focus will be in the provision of the reactive side of support services, including incident resolution, problem investigation, analysis and resolution, and the implementation of corrective changes, in support of the Incident Management process.

Outline of Routine Tasks/Duties/Responsibilities
Main responsibilities

• Overall Management of the 2nd line Support organisation including performance management activities i.e. Objectives, P.D.Ps & Regular performance review
• Responsibility for the effective delivery of the range of second line support services, for ICCS, for C&C, for Mobile solutions, for Tetra Terminals, and for mobile data equipment and systems, ensuring that all service levels are met, where agreed.
• Incident resolution, problem investigation, analysis & resolution, and the implementation of corrective changes.
• Provide leadership, guidance and direction to the 2nd line support teams to maximise performance and maintain service quality.
• Represent the support organisation to our customers, providing an escalation and information focus for any 2nd line support issues.
• Responsible for “in-life†Tetra terminal configuration test and repair activities, including technical support in this area for ARP and the Tetra MS contracts.
• Accountability for the Problem Management processes and associated procedures ensuring activities are performed to the ISO20000-1 Standard.
• Ensure that the processes are designed to deliver the services required by the Customer and to meet the ISO20000 Standard
• Manage the relationship between 2nd line & 3rd Line Support teams and Development teams
• Manage any ‘Support’ escalation and customer facing activities

Other Information

Additional tasks

• Maintaining the “known errors†knowledge base, and oversee the analysis and monitoring of, availability and capacity.
• Identification of any skills and resource requirements as the technology advances and any associated development of support staff to deliver these.
• Assist in promoting, communicating and raising the awareness of the ISO20000-1 processes
• Will interface with other teams / ISO20000 processes as required e.g. Incident, Change, Release, Availability & Capacity Management
• Continuously look to improve the efficiency & effectiveness of the team and Business Unit.
• Regular reports shall be produced to demonstrate the efficiency and effectiveness of the team and services provided.
• Assist in the Change process, provide a technical and operational input to service reviews and implementing lessons learned improvements.
• Assist with the Contingency Planning process ensuring staff and customers are aware of any impact to incident handling in the event any major problems
• Problem Management shall liaise with Availability Management to minimise the business impact of unplanned component downtime.

Core Competencies:

Communication and Teamwork
Build and promote a climate that values collaboration and teamwork.
Build a climate of clear, timely, concise and persuasive communication.
Facilitate collaboration across teams to achieve organisational objectives.
Communicate strategically to achieve specific objectives (e.g. considering aspects as optimal message, timing and method of communication).
Actively promotes the building of diversity in teams to optimise delivery.

Customer Focus
Strategically and systematically evaluate new opportunities to develop client relationships.
Seize the opportunity to develop long term strategic partnerships.
Contribute to creating an organisation that is externally aware and focused on customers.
Recommend / determine strategic business direction to meet the projected needs of prospective and existing customers.

Judgement and Decision Making
Decisive even in times of change, challenge and ambiguity.
Translate strategic direction to assist others in making sound judgments and decisions.
Be responsible for effective decision making, including collating all relevant information and understanding the business wide implications.
Make rational judgments from available information and analysis.
Encourage others to think creatively and flexibly

Delivery and Ownership
Understand and articulate the strategic objectives and translate these into Key Business Objectives.
Appropriately delegate objectives/ tasks to others and ensure delivery against these.
Take responsibility for monitoring timescales / improvements and address delays where necessary.
Negotiate the prioritisation of objectives and resources.

Enthusiasm and Drive
Inspire others through example when making things happen.
Direct your energy to deliver Key Objectives and enhance company performance.
Drive and promote high quality standards for yourself and others
Provide creative solutions to performance barriers.
Inspire and persuade, motivate and energise your team and colleagues.

Management Competencies:

Set clear direction for your team.
Delegate effectively to your team enabling the team to deliver against business goals successfully.
Choose appropriate leadership style to effectively develop and nurture your team members.
Inspire and motivate others to strive for success in delivery of business objectives.

Employee Development
Make certain your team address the training and development needs across your business area and take responsibility for the collation of this information.
Select appropriate talent when recruiting.
Complete succession planning for your team - help them find the right fit.
Actively manage any performance issues in your teams.
Liaise with the Human Resources team on any employee issues.
Produce PDP's, actively coach and develop the team.
Have regular one-to-ones with team.

Strategic Perspective
Understand and articulate the strategic goals of the company.
Ensure that activities and objectives are linked to strategic plans and Key Business Objectives.
Provide information regarding external developments of our customers, competitors or technology

Business Results Focus
Plan and organise your work in line with Key Business Objectives.
Actively seek efficiencies to improve the performance of your business area.
Efficiently manage resources, materials and finances.
Highlight barriers to delivery (and possible solutions) to your manager at the earliest opportunity.
Challenge and question if there is a more cost-effective or productive way of achieving results.

Essential Skills:
Customer Facing Skills, Service Management, Team Management
Leadership, motivational and communications skills

Desirable Skills:
Planning and organisational skills

Academic/Vocational Qualifications:
HNC/MBA or degree level general academic qualification, plus 3 - 5 years experience in a service management managerial role

For any additional information, please contact The SunGard Public Sector Recruitment Team on 0161 929 4343.


War Hero
soleil said:
Keeping my fingers crossed for you, Brigham. :)

Any news?

I had an interview on Friday, which seemed to go fairly well and I am waiting to hear whether or not I have been successful. I have another interview at Cosford next Tuesday, but I am really hoping that I do not need to attend due to being offered the other job.

A few other irons in the fire, but they are not glowing white hot just yet.

I would like to say thank you to all who have posted on this thread and contacted me the past few weeks with suggestions, contacts etc and it has been very much appreciated. :)


War Hero
That all sounds very promising, Brigham. Good to hear. Fingers crossed!


I see that you might be going to Cosford for an interview - I have a special attachment to RAF Cosford, myself, as it is where I was born.

Oddly enough, this is the second time I have thought about Cosford in the last day or so; I was chatting to a RN Phot. yesterday who was telling me about his training there.


War Hero
SPB - I think I would scare all the customers out of there mate. :)

SOl - I hope things turn out well, especially from last Fridays interview as I would love the job. The Cosford job is to do with training delivery of DII and a bit far away if I am honest and probably not best suited to me.
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