I applied for a passport for my daughter (ridiculous in itself as she's only 14 months old!!). I ticked the box for recorded delivery and paid for it :evil: and my docs (drivers licence etc) also came back like White mouses' 2nd frickin class
I got my second passport delivered by 'secure mail' this week. They had sent me a letter saying I had to sign for it in person with a form of photo ID as proof of my identity. When it hadn't arrived I discovered they had delivered it to the first person they saw in the Registry - secure, my arse!!