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Re: Bar in Liverpool Bars Royal Marines who attended funeral

Post Posted: Mon Dec 04, 2006 6:04 am

We had a similar episode in the foundry bar in dunfermline run by belhaven so we e-mailed them and within the week the poppy fund had a £90 donation from them and beer vouchers for the lads involved. Still appalling that we were refused entry as for the marines its a disgrace, some people have no idea whats going on outside there small lifes.

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Re: Bar in Liverpool Bars Royal Marines who attended funeral

Post Posted: Mon Dec 04, 2006 9:25 am

I note that the website state 'spirit of Australia' - obviously not in Liverpool's case, as the services in Oz are treated with a lot more respect !
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Re: Bar in Liverpool Bars Royal Marines who attended funeral

Post Posted: Mon Dec 04, 2006 10:42 am

"Good morning

As an Australian who serves in the UK armed forces I am ashamed by the actions of your staff as reported in "The Liverpool Echo" and on their website icliverpool.icnetwork....y_continue

Whilst I am always aware there are two sides to every story, this report does you no credit, and you should be very ashamed of your staffs' actions. I suspect any "aggression" was likely to have been in response to your bouncers' initial actions in any case, and also seemingly from your report came not from my forces colleagues in 45 Cdo.

I shall certainly be promoting awareness of this story around my Reservist and civilian employee colleagues and friends, as well as to all my Australian friends in London. A small gesture perhaps, but one that with any luck will have some impact on your takings.

I look forward to a very public apology and response from your organisation.
Regards etc...

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Re: Bar in Liverpool Bars Royal Marines who attended funeral

Post Posted: Mon Dec 04, 2006 11:27 am

Their reply:

Thank you for your recent correspondence concerning the incident that took
place at Walkabout Liverpool last week. We have received a large number of
emails on this matter and we will be reviewing them in the days that
follow.

In order to provide you with a speedy response to your email, we sincerely
hope that you will accept this “open email” as an explanation of the
specific circumstances surrounding the recent incident in Liverpool and
clarification of the company’s policy towards uniformed service personnel.

The Licensing Act of 2003 places clear responsibility upon all of our venue
teams to ensure that all of our customers can enjoy a safe experience. The
careful screening of customers at the door entry point is critical to
achieving this objective. Nevertheless, Walkabout does not have a
nationwide policy concerning the admittance of uniformed service personnel.
On any given night and at any given venue our door team, in consultation
with the general manager on duty, is asked to make a judgment on safety
grounds as to whether it is appropriate or not to admit any customer.

On the night in question, our door staff took the decision to refuse entry
to the group in light of specific incidents that had taken place in the
city that evening. Regrettably, in our experience, some members of the
public do not always respond favourably to service personnel drinking
whilst in uniform. To help put this recent incident into context, in the
past six months the Liverpool Walkabout has had three incidents where the
safety of both uniformed service personnel and other customers was
compromised. Additionally, in October 2005 a serviceman (in civilian
clothing) was involved in an incident which sadly resulted in his death.

We deeply regret that this incident has caused considerable upset to you,
Cpl Nowak’s family, friends, comrades and all British servicemen. We are
extremely respectful of the work carried out by our service personnel at
home and overseas.

We sincerely hope that you appreciate our position given this particular
set of events and our clarification that we do not have a nationwide policy
concerning the admittance of uniformed service personnel.

For and on behalf of
Regent Inns Plc

RNRAWBOD
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